Gift Card FAQ
How can I buy a gift card from
Simply select the gift card in the amount that you'd like and complete the checkout process here on our web site.
I'm ordering a gift card as a gift for someone else.
What will the presentation look like?
Physical gift cards are mailed in the carrier you select when adding the gift card to your cart. You can also include a personalized message with the gift card. This will be printed on the inside of the card carrier (not available on the free card sleeve due to space limitations) as well as the receipt that is included in the envelope.
When can I expect to receive the gift card that I ordered online?
Physical gift cards usually ship within 24 hours, via USPS 1st Class Mail within the United States, and should arrive within 3-8 business days. However, you can select the shipping option of your choice on the checkout screen when you purchase a card.
How can I check the balance of my gift card or merchandise credit card?
You can check your balance on the Gift Card Balance area of the site.
You can also call 1-888-303-1175 for balance information 24 hours a day.
Will I be able to use my physical gift card if the magnetic stripe is damaged?
You can use a gift card with a damaged magnetic stripe as long as the numbers on the card are legible, and the card's balance can be verified. Transactions can be processed manually by keying in the number on the card.